14 DAY RETURNS
Our policy lasts 14 days from the moment you receive your item(s). If it has been more than 14 day since the delivery of your item, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your must do the following:
- First, make sure the item is unused and in the same condition that you received it
- Place the item in its original packaging with all tags attached
- Contact us to request approval to start the return process
- Once you have received an email stating you are eligible to start the return process, follow the instructions provided
Exempt Items: (if applicable)
Several types of items are exempt from being returned.
We do not accept items that have been discounted or discontinued, personalized, created custom for the customer, as well as swimwear, items that are intimate, or sanitary goods.
Additional non-returnable items:
Partial Refunds: (if applicable)
‘There are certain situations where only partial refunds may be granted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after deliver
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back until it has been approved.